Obsessed with building websites that are visually stunning, durable and high performing.

Let’s build it

WEBSITE MAINTENANCE

Like your very own support team

Website Maintenance

Web design agency Creatix provides ongoing website maintenance support after the initial web design project is completed. With years of experience in managing websites, our website maintenance programmes include tasks that are crucial in making sure your website to always look and work exactly as they are when it was freshly built.

Flexible plans

Our website maintenance plans come in different tiers to accommodate different volume of expected work. You will also not be tied in a contract and can choose to cancel the service anytime.

Full website backup

Each of our website maintenance plan comes with daily full website backup. We’ll also keep the data of your website for 14 days so that you can restore it in case of emergency (with no additional charge)

Uptime monitoring

Downtime is the worst nightmare for any webmasters. Our website maintenance plan provides 24/7 uptime monitor and will notify you as soon as a downtime is detected

Security scan

Daily scheduled security and malware scan to make sure your website is clean. If any files become infected or compromised you will be notified immediately. No more being in the dark when it comes to security

Urgent tasks

Submit an urgent task for any critical or time-sensitive tasks or issues. Our website maintenance team will attend to it within 6-12 hours to minimise any impact any delay might cause

Human support

You will be attended by one of our project managers who will be there to work with you to make sure your website is run and managed seamlessly. We are well-trained, patient and knowledgeable.

Flexible Pricing

No contract
Cancel anytime*

M0

HK$2,400

per month

  • Task support man hour: -
  • Full website backup: Daily
  • Backup retention period: 14 days
  • 24/7 uptime monitoring: Yes
  • Security and malware scan: Daily
  • WordPress version update: Yes - to be done monthly
  • Plugins update: Yes - to be done monthly
  • Speed optmisation: No
  • Urgent task: No (task request not available)
  • Support: E-mail only

M3

HK$2,400

per month

  • Task support man hour: 3
  • Full website backup: Daily
  • Backup retention period: 14 days
  • 24/7 uptime monitoring: Yes
  • Security and malware scan: Daily
  • WordPress version update: Using allotted man hour
  • Plugins update: Using allotted man hour
  • Speed optimisation: No
  • Urgent task: No (task will be completed in 24-48 hours)
  • Support: E-mail only

M6

HK$4,280

per month

  • Task support man hour: 6
  • Full website backup: Daily
  • Backup retention period: 14 days
  • 24/7 uptime monitoring: Yes
  • Security and malware scan: Daily
  • WordPress version update: Using allotted man hour
  • Plugins update: Using allotted man hour
  • Speed optimisation: No
  • Urgent task: 1 urgent task (to be completed in 6-12 hours)
  • Support: E-mail only

M12

HK$7,800

per month

  • Task support man hour: 12
  • Full website backup: Daily
  • Backup retention period: 14 days
  • 24/7 uptime monitoring: Yes
  • Security and malware scan: Daily
  • WordPress version update: Using allotted man hour
  • Plugins update: Using allotted man hour
  • Speed optimisation: Yes #
  • Urgent task: 3 urgent task (to be completed in 6-12 hours)
  • Support: E-mail and phone

Notes
* All plan comes with a minimum subscription period of 3 months
# For the M12 plan: we’ll help perform a full speed optimisation (for free) after a subscription of this plan for 12 consecutive months.
^ Task time will be calculated in 30 minutes blocks.

Got questions? Visit our FAQ page or contact us directly 🙂